For international, it usually takes around 7-15 business days for your package to arrive. 3 days to ship and 3-11 days to arrive. Please check with your local Custom for import before your order, making sure that you can receive it without any governmental restrictions. It may take a few days for them to clear the shipment.

For domestic in Japan, 1-3 days to prepare and 1-3 days to arrive at your door.

Your shipping rate will depend on the country you are shipping to, the current exchange rate, the types of products ordered, and the total weight of your order.

GinzaBox is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Duties and taxes are calculated based on the price of the products purchased and the country to which you’re shipping.

We have partnered with DHL, FedEx, Postal and Sagawa. in order to ship outside of Japan.